Looking for:
Hp designjet t1100 service manual pdf download |
Using this Manual - Hp designjet t1100 service manual pdf download
Hp designjet t1100 service manual pdf download.HP DesignJet T1100 Printer series
Hp designjet t1100 service manual pdf download.HP DesignJet T1100 Printer series Manuals
Black and white prints do not look neutral Horizontal lines at the end of a cut sheet print Vertical lines of different colors Some objects are missing from the printed image A PDF file is clipped or objects are missing Introduction to ink supplies What are Ink Supplies? While holding the Up and OK keys down, press and hold the Power key to turn on the printer. Hold all three keys until the Power key stops flashing, usually about 5 seconds.
Chapter 2 System Error Codes on page contains a list of system error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared. If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office.
When reporting the error, have the following information ready:. Which firmware revision the printer is using See Note below. When reporting the System Error Code, make sure that you supply the full Error Code and the firmware version. Without this information, HP Support Personnel cannot help you.
For information on the Service Tests and how to use them see Chapter 3. Service Tests and Utilities on page Is the printer calibrated correctly after replacing a component? For information on the Service Calibrations and how to use them see Chapter 4 Service Calibrations on page Remember that certain Calibrations are required even if an Assembly has been disassembled to gain access to another Assembly or Component.
Whenever a Print Quality problem appears, it is advisable to print the Diagnostic Print to help diagnose the problem. The Diagnostic Print will help you differentiate between possible printhead errors and other problems such as incorrect front-panel selection, driver or RIP configuration or mechanical problems.
Also make sure that the Front-Panel cable is not damaged. See Starwheel Assembly on page See Flex Contacts Cleaning Tool on page See 3. Electronics Module on page See 5. Sensors on page Try loading white HP media in to the Printer and check if the Line sensor detects it.
Perform the Line Sensor Calibration. See Line Sensor Calibration on page Replace the Line Sensor. The failure modes "media jam" and "head crash" are grouped together because in many cases a media jam causes the media to lift up into the Carriage path and cause a Printhead crash, thus causing many media jam failures to be reported as head crashes. If the client has had media jams, it is common for pieces of media to get stuck in the media path.
Clear the media path. When clearing a media jam, sometimes media is stuck in the paper path. To clear this, you must lift the Media Lever and insert thicker media into the paper path to push out the media that is still stuck there.
The use of non-HP media can easily be the cause of media jams and head crashes especially head crashes because HP media is specially formulated to avoid cockle, one of the primary causes of head crashes. If the media is not HP approved, advise the customer to use HP media and check to see if the problem is now solved.
Since the Accuracy Calibration has been done at normal environmental conditions, printing in extreme environmental conditions will cause banding because the advance of the Media Advance Roller does not correspond to the same conditions that the calibration was done in.
To solve the problem, try the following:. Light bands S-shaped in Paper axis direction where light area fills are printed, causing unacceptable Image Quality defect. Increasing humidity may help in reducing the severity of the problem. The media is causing the problem and NOT the Printer. Do not attempt to try and replace Printer parts to solve this problem. See Printer Support on page See Bin Assembly on page For a graphic of a properly installed Rewinder, see Right Spindle Holder.
To further diagnose. Rewinder on page Sheet media Always load sheet media using the Rear Input Tray. Do NOT load the media as you would load roll media. It must be loaded with the right-hand edge against the blue line on the Print Platen. If hand-cut media is used, the edges may not form a right-angle or they may be rough. If possible, hand-cut media should not be used. Only purchased sheet media should be used in the Printer.
If you have problems with paper jams, check that the Overdrive is not obstructed by bits of paper or using the Turn Drive Roller Service Utility. See 1. Turn Drive Roller on page Check that the Right Spindle Holder rewinder included is properly attached and screwed to the printer. For 44 inch printers, the Rewinder, located on the Right Spindle Holder rewinder included , should maintain proper back tension. If the Right. Spindle Holder rewinder included is misaligned or not properly attached to the printer, the Rewinder will not function properly.
To further diagnose problems with the Rewinder, See 6. For some Print Quality problems, a Call Agent can try and troubleshoot the Printer by requesting the Customer to perform certain actions. Using this process, most problems can resolved without the need of an on-site visit.
Use the Print Quality Troubleshooting Wizard to help customers with their print quality or color problems. When faced with a Print Quality problem, perform the following actions in order to resolve the problem:. Check that the paper type loaded corresponds to the paper type selected in the front panel and in the software.
Make sure that the correct Print Quality settings are used for different types of print content. See Print Quality Troubleshooting Actions on page for further information. If not, install the latest firmware revision. The Printer contains an internal Image Quality Test which helps you to diagnose the possible source of any image quality defects. This plot helps you to diagnose in more detail the possible source of any image quality defects.
It is accessible through the Service Utility Menu. Diagnostic Part 1: Printhead Reliability Test. The purpose of this test is to identify which Printhead is faulty. Diagnostic Part 2: Printhead Alignment Test. This test is designed to check any color-to-color and bi-directional misalignment the printer may have. Diagnostic Part 3: Printheads and Paper Advance test. This test is designed to check whether the Printheads and the Media Advance Mechanism are working correctly.
These tests provide more information of the IQ defects that we could find in the Image Quality Service plot. For more information, see The Advanced Diagnostic Prints on page If you do see problems with the Image Quality Test, continue with the Advanced Diagnostic procedures which will help you diagnose the problem. Use the Arrow keys to make the selection and press the OK key to start printing the required Diagnostic Print or to enter the Advanced Diagnostics menu.
The Nozzle Print Test test is designed to check if the Printhead nozzles print correctly. The nozzles check top of the plot is printed in a one-pass full swath mode. The diagnostics test prints out every single nozzle of each Printhead without applying an error hiding or alignment algorithm.
If any nozzles are not printing correctly they will be shown on the right of each Printhead Nozzle test. There is a series of numbered stepped diagonal lines.
If one or more of the nozzles are clogged, malfunctioning or mispositioned, you will see that the stepped lines are broken or misdirected in one or more places. Below, the stepped lines highlighted in yellow are broken. When the line is completely broken, this means the nozzle is out. Below, the stepped lines highlighted in yellow are misdirected. When the line is misdirected, this means the nozzle is malfunctioning or out of position. On the left of each Printhead Nozzle test, there is a series of horizontal straight lines.
If one or more nozzles are misdirected there will be unequal spaces between the corresponding lines. If the printer has nozzle defects, you can still get perfect print quality results. The printer can automatically compensate for nozzle defects, so there is no need to replace the Printhead. This test is designed to check whether the Printheads and the Paper Advance Mechanism are working correctly. If the Printer is experiencing a banding problem, you will see repetitive horizontal bands within the printed image.
Darker horizontal bands or lines repeated along the vertical band from top to bottom at the same distance. Whiter horizontal bands or lines along the vertical band from top to bottom at the same distance. Reprint the Diagnostic Print or the print file and if the problem persists, replace the faulty Printhead.
In high quality modes, graininess in ALL colors can indicate problems either with alignment or Paper Advance. Printer performance can only be guaranteed by using recommended papers. If there is white point banding in only one color band and the problem cannot be fixed using the Printhead recoveries, in some cases using the force a drop detection option can fix this issue.
See Force Drop Detection on page If all the test patterns from the Diagnostic Print are correct and you still experience Image Quality problems, you can use the following procedures to resolve the problem. Advanced Diagnostic Plot. The Advanced Diagnostic Plot is divided into the following parts:. Force Drop Detection. Used to reset the nozzle health historic data base and force new drop detection.
Use the Arrow keys to select the Advanced Diagnostics menu. This plot helps you to visually check any alignment problems of the printer. You use it to precisely measure the media advance error with a one dot row accuracy, and to verify the stability of the media advance. It is very important to verify that the loaded media is the same media type as selected in the front panel. The wrong type of paper selected will produce an offset error in the Paper Advance. The following plot shows correct media advance, there is a straight white line positioned close to the 0 column for the majority of the points.
The following plot shows a bad media advance, there is a straight white line positioned close to the -6 column, instead of the 0 column for the majority of the points. There are three status messages:. The paper loaded is recognized as HP paper, which is already optimized and calibrated for the printer. Do Not calibrate the Paper Advance for this paper. In this case, calibrate the Paper Advance from the user menu. This indicates that the paper loaded has been calibrated before.
If the printer continues to have banding and graininess problems, calibrate the Paper Advance from the user menu. Whenever the printer's firmware is upgraded, the paper advance calibration values will be reset to factory default. Some paper types are not suitable for Paper Advance Calibration.
Do NOT use colored papers or transparent materials such as translucent bond, clear film, matte film, tracing paper, or vellum. To correct light banding, decrease the percentage. To correct dark banding, increase the percentage. This action is recommended when:.
See Paper Advance Calibration on page To ensure you obtain meaningful results, use the same type of media that the customer was using when they encountered the image quality problem. You use it to precisely measure the alignment error with a 3 dot row accuracy. The illustration shows the complete Printhead Alignment that identifies each of the specific alignment test results covered. The Printhead Alignment Diagnostic print shows the following diagnostic test results:. For tests e and f , the order of the color band is:.
Once the printer has correctly printed and scanned the Printhead Alignment Diagnostic print, the Front Panel displays the results. The top row displays the printhead, and the left column displays the test. The results are seperated onto two screens.
Use the Arrow keys to display the second results screen. The mK printhead is used as a reference to test the other printheads. If all the printheads fail the Pen to Pen tests, it is the mK printhead that is misaligned. The following plot shows correct printhead alignment for all patterns. The clear band is in the center of the pattern. The following plot shows bad printhead alignment.
The clear band is not in the center of the pattern. See Aligning Printheads on page If a Printhead Alignment does not correct the problem, replace the bad printhead. The best alignment calibration is obtained using HP Photo Paper. This is used to detect misdirected nozzles, weak nozzles, or nozzles not working correctly at all frequencies. This test is designed to check that the Printhead nozzles print correctly. The test prints out every single nozzle of each Printhead.
No error hiding or Printhead Alignment algorithm is applied. For each Printhead, you can see both the adjacent and the consecutive nozzles. This is what you would see in the Nozzle Print Test part if there are nozzles not printing correctly:. If one or more of the nozzles are malfunctioning or mis-positioned, you will see that the stepped lines are broken or misdirected in one or more places.
If the printer has nozzle defects, it does not mean that you will not get perfect print quality results. The printer has automatic procedures to hide many nozzle defects.
If the Nozzle Print Test plot has persistent white point banding in only one color that cannot be fixed with a printhead recovery, you can use this option to resolve the problem by resetting the nozzle health data base so that all nozzles are assumed to be correct. The normal cause of this white point banding in a single color is the incorrect detection of failed nozzles by the drop detector. A lower print quality is likely to be seen if the print quality slider has been moved to the Speed end of the scale, or the custom quality level set to Fast.
When you look at the image you have printed, there are horizontal lines across the image. Shown below is an example of what you might see if you have this problem:.
In some cases print quality problems can be resolved by selecting a higher print quality level. Reprint the job in case the problem has been solved. If there is an unexpected delay, this may cause the banding. The user is performing tasks with other applications while printing particularly image processing applications. These applications are using too many computer resources, and the computer cannot effectively process the print job.
The file to be printed is complex, and the computer does not have the capacity to print such complex files. Close applications that use a large amount of computer resources. Formats like PDF require less resources to print, which may solve your banding problem.
Select the custom print quality options in the Print dialog, and if you are using best quality and glossy paper, try turning on the Maximum detail option. You can find the Max. After alignment reprint the job. After calibration reprint the job. If there is a significant amount of nozzles out then replace the defective Printhead. Product sold by third party: This product was sold by a third party. Any warranty support needed would be completed by the third party that sold the product.
Product has been exchanged: This product has been exchanged for a new or refurbished product. Please use the product number and serial numbers of the new product to validate warranty status. Product sold without warranty: This product was sold by a reseller. Any warranty support needed would be completed by the reseller that sold the product. The serial number provided does not match the previously selected product.
It matches the product:. Please return to the product information page and verify the numbers provided or try again later. Errors can be displayed in many formats. Please include all extra characters, such as hyphens or colons or periods as they appear within the number. Possible error formats where 'x' could represent a letter or number : xx. One or more of the values entered is not permitted.
Please wait while we process your request. This process can take several minutes depending on the number of warranties being checked. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute.
See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Windows 7, 8, 8. End of Support. Need Windows 11 help? Already have an HP account? Select from the products you own. Choose a different product series. Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details Serial number: Product number: Warranty end date:.
Warranty status types. Warranty types.
❿
No comments:
Post a Comment